ReCare is an insurance policy arranged by Pier Insurance Managed Services Ltd and ia underwritten by Collinson Insurance (Astrenska Insurance Limited). Both companies are regulated by the Financial Conduct Authority (FCA) in the UK.
Our Techcheck warranty is included with every purchase up to 12 months but can be extended to 24 months. This warranty only covers functional defects or failure. With our ReCare insurance plan, you are covered for accidental damage, liquid damage, lo
ReCare covers accidental damage, liquid damage, theft, and loss of your device. It does not cover cosmetic damage or large-scale manufacturer defects.
ReCare excess fees vary based on the original retail price (RRP) of the item purchased. These fees are:
In the event of a claim, contact the police within 48 hours if your device is lost or stolen and obtain a crime reference number. Notify your network provider within 24 hours to block your device. Then, contact Pier Insurance’s claims hotline at 0844