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Where is my order?Updated 4 months ago

If you place your order before 12PM GMT Monday to Thursday, we will dispatch your order the same day via Royal Mail.

Any orders placed after 12PM GMT on Friday, or over the weekend will be dispatched the next working day via Royal Mail.

Once your order has been dispatched from our fulfilment centre, you will receive a shipping confirmation email with your Royal Mail tracking number link, which you can track here. Please allow up to 24 hours for the tracking link to activate. We recommend checking your spam/junk folder if you don’t see our email in your main inbox.

If you have not received your tracking number link, please get in touch with our Customer Experience team here and a member of the team will get back to you.

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