When will I get paid?Updated 3 hours ago

Once you’ve accepted your final quote, your payment will be processed within 24 hours, or the next working day if you’ve accepted your final quote after 12PM on a Friday.

If you opted for the PayPal option, you will receive your payment within 24 hours. 

Please note that PayPal charges a transaction fee so your payment will be slightly lower than the advertised payout. We encourage you to check this prior to creating your trade in order.

If you have any further questions, please get in touch with our customer experience team via our dedicated Trade-In line on +44 33 0822 9270, or email us at [email protected].