Reboxed Help Center

<span style="font-size: 12pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">When placing your order, please key in your delivery details and proceed to the payment stage so you can enter your promo code in the box provided.<span style="font-size: 12pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can either copy and paste your promo code directly into the promo code box at the checkout, or you can manually type it in. Please ensure that you&#x2019;ve entered each character correctly to avoid any issues.<span style="font-size: 12pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Once your promo code has been applied to your order, it will be displayed underneath the promo code box at the checkout.&#xA0;<span style="font-size: 12pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have any issues applying your promo code to your order, please get in touch with our Customer Experience team&#xA0;<span style="font-size: 12pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://reboxed.co/pages/contact-us">here.</a>

When placing your order, please key in your delivery details and proceed to the payment stage so you can enter your promo code in the box provided. You can either copy and paste your promo code directly into the promo code box at the checkout, or you

What should I do if my promo code is not working?

Promotions & E-Gift cards

Do you offer device warranty?

Do you offer Klarna payments?

What comes in the box?

Do your phones come with a sim card?

What payment methods do you accept?

Buying a refurbished device

How do I trade in my device?

What do I need to do before I send you my device?

What happens if I send the wrong device?

Why have I received a regrade?

When will I get paid?

Rehoming your device

Orders & Payments

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How do I track my order?

Do you ship outside of the UK?

Do you deliver on weekends?

Delivery

How to set up your iPhone

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When do you get new stock?

Do your devices come with good battery life?

What do your grading conditions mean?

Products & Stock

Can I use multiple promo codes in one order?

Do you offer student discount?

Do you offer E-Gift cards?

I forgot to apply my promo code, can I still get the discount?

Smarty customers

Lebara customers

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Wholesale

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What should I do if my promo code is not working?Updated 2 months ago