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Do you offer free returns?Updated 8 months ago

Yes we do! Simply head to our return portal here and follow the instructions on the screen to create your return.

Once your return request has been approved by the team, you will receive your prepaid label via email. Please ensure that you print your label and attach it to the front of your parcel, so you can drop it off at your local post office or Royal Mail depot.

Please ensure that you keep hold of your return receipt until your return has been received and processed.


If you have any further questions, please get in touch with our customer experience team here.

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